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RDPWin Knowledge Base |
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| Category | Article# | Date | Description |
|---|---|---|---|
| RDP995 or RDP994 | K000180 | 9/29/04 | Stat 29 or Stat 48 Running RDP995 or RDP994 after RDPWin Update |
Last revised: 10/4/04
RDP995: If running RDP995 and getting Stat 29 or Stat 48 at line 1320 for file HReseve.New, verify that the most recent RDP-DOS update has been installed on the network. If RDPWin is updated and RDP-DOS is on a much earlier version, this error may occur.
RDP994: If running RDP994 on BookHist and getting Stat 48 at line 1391 for BookHist.Fix, get the latest RDP-DOS update and run RDP1202.UPD and then re-run RDP994.
Solution: Get the latest RDP-DOS update and run RDP1202.UPD and then re-run RDP995.
RDP is working to coordinate updates between RDP-DOS and RDPWin. As of 9/29/04, customers must update both products separately. Any update to RDPWin should not be completed without updating RDP-DOS.
| Supported Environments as of10/15/08 See Hardware Requirements for an entire list. |
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|---|---|
| Workstations | All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed . RDP no longer supports Windows 95, 98, ME, or 2000 Workstations. For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required. See Hardware Requirements for an entire list. |
| Servers | The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations). RDP no longer supports Novell Netware Servers. Feel free to call RDP Support at 970- 845-7108 with any hardware questions. |
| Pervasive | The Pervasive database must be Version 9.52 or higher with all Service Packs installed. See Pervasive Overview. |
| Printing Issues | RDPWin supports all standard Windows Printing environments. Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless. Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS. |
| NetMeeting or Remote Desktop |
To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting. Carbon Copy and other remote tools are not supported. See Hardware Requirements for more details. |
| RDPWin | RDPWin is our Microsoft .Net Windows-based software. It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM). Please review: |
| For more information see Hardware Requirements. | |
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