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BASIC ERROR 64 Line: 32939 Module: Menu-SrchPath-OutPut-PrScr

Last Update 3/16/2006 - Article ID#: K000145

Problem

If there is an invalid path in the environment search path the system can return a variety of errors when printing to a shared printer, including:

BASIC ERROR 64 Line: 32939 Module: Menu-SrchPath-OutPut-PrScr

BASIC ERROR 68 Line 32939 Module: 410

Solution

To see the current path setting, use Start-Run-CMD and type "PATH".  The path should appear similar to the following:

Each search path is separated by a semi-colon (;).  Any path that does not exist will cause the error.  In the above example, there is a path to "F:\Batch".  If there is not a "batch" folder on the mapped "F" drive, the error will occur.    To change the path on Windows 2000 or XP, proceed as follows:

  1. Right Click My Computer

  2. Left click Properties

  3. Left click the Advanced Tab

  4. Left click the Environment Variables button

  5. In the bottom pane for system variables, highlight the "path" variable and left click the Edit button (see below)

  6. The Path should be displayed similar to the screen below.  Edit the "Variable Value" to remove the invalid path (in this case remove the ";";), and save and exit.

     

  7. If the Invalid path does not appear in the "Variable Value" above, it may be set from a batch file, such as the batch file used to start RDP, or C:\Windows\System32\Autoexec.nt, or C:\Autoexec.NT.

Supported Environments as of10/15/08
See Hardware Requirements for an entire list.
Workstations All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed .  RDP no longer supports Windows 95, 98, ME, or 2000 Workstations.  For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required.  See Hardware Requirements for an entire list.
Servers The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations).  RDP no longer supports Novell Netware Servers.  Feel free to call RDP Support at 970- 845-7108 with any hardware questions. 
Pervasive The Pervasive database must be Version 9.52 or higher with all Service Packs installed.  See Pervasive Overview.
Printing Issues RDPWin supports all standard Windows Printing environments.  Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless.  Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS.
NetMeeting or 
Remote Desktop		 To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting.  Carbon Copy and other remote tools are not supported.  See Hardware Requirements for more details.
RDPWin RDPWin is our Microsoft .Net Windows-based software.  It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM).  Please review:
For more information see Hardware Requirements.

 
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