Home	RDP Sales	Contact Us	Training
RDP Support		Open a Web Support Ticket
RDPWin Knowledge Base	RDP-DOS Knowledge Base	IRM and IRM.Net Knowledge Base	Crystal Knowledge Base

Customizing the IRM Using Pictures and HTML

The IRM can be customized to include property, room type, and room number pictures along with detailed HTML pages. Depending on the IRM's configuration, pictures can be displayed that help describe a room type, room number, and the property as a whole to potential Internet guests. This section is divided into the following topics.

Please note, when displaying room number or room type pictures, the image files must be stored in .jpg format. This is the ONLY format supported by the Internet Reservation Module. Please see more details on the tools and software necessary to create your own images.

Displaying Property Pictures	Pictures can be displayed on the IRM home page in order to attract guests to, and familiarize them with, the property as a whole. If using more than one RDP data directory it is possible to have unique pictures for each property. See "linking from the marketing site to the IRM"

Displaying Room Type Pictures	Properties utilizing inventory style reservations can display pictures of individual room types during the reservation process. For example, display pictures of "King" rooms in order to give the Internet guest an idea of the accommodations.

Displaying Room Number Pictures	Properties utilizing pre-assign reservations can display pictures of individual room numbers during the reservation process. For example, display pictures of the "Seaside Cottage" in order to give the Internet guest an idea of the accommodations.

Image Guidelines	RDP guidelines for image sizes.

Displaying Property Pictures

The IRM's home page can display property-specific pictures. When a guest accesses the IRM, the pictures are displayed in the top-half of the main frame. A sample from the Resort Data Processing IRM demonstration follows.

The picture displayed above is stored in the \Inetpub\Wwwroot\IRM\Images folder. The naming convention is "Property_#.jpg". The "#" sign is replaced with a pre-determined picture number. For example, assume a property wants to display the following images on the IRM Home page.

Picture File Name	Description
Property_1.jpg	The property's main lobby
Property_2.jpg	An aerial view of the property and its private beach
Property_3.jpg	The pool
Property_4.jpg	The exercise room and spa
Property_5.jpg	The main dining room

The images are displayed in the order listed above, 1 - 5. There is not a limit to the number of pictures displayed on the IRM home page. However, please see the section titled "IRM Picture Guidelines" for a listing of suggested picture sizes.

All image files must be stored in the \inetpub\wwwroot\irm\images folder.

If using more than one RDP data directory it is possible to have unique pictures for each property. See "linking from the marketing site to the IRM"

Captions for Property Images

In addition to displaying pictures in the above order, the IRM can also display a picture caption. In the example above, the caption is "Resort Data Processing Headquarters". This caption is stored in the \Inetpub\Wwwroot\IRM\Captions folder. The naming convention for captions on the IRM home page is Property_#Cap.htm. With the pictures listed above, the captions, and their corresponding file names are:

Picture File Name	Caption File Name	Caption Text
Property_1.jpg	Property_1Cap.htm	Main Lobby
Property_2.jpg	Property_2Cap.htm	Aerial View of Private Beach
Property_3.jpg	Property_3Cap.htm	Pool
Property_4.jpg	Property_4Cap.htm	Exercise Room & Spa
Property_5.jpg	Property_5Cap.htm	Dining Room

Displaying Room Type Pictures and Detailed HTML Files

With the IRM configured to book inventory reservations, the Internet guest enters arrival and departure dates along with the number of people and any guest requests. Next, available room types are displayed. Here, the IRM can be customized to display thumbnail pictures of each room type along with a detailed HTML file. Use the following steps for configuring room type pictures.

Activate the "Show Pictures on Room Type Listing Page" feature.
Save the room type picture thumbnail as \Inetpub\Wwwroot\IRM\Images\Sub-record_small.jpg.

The "sub-record" refers to the room type sub-record in the RDP-DOS C2 table. For example, assume a hotel property has a room type "King". The sub-record for the room-type "King" in the RDP-DOS C2 table is "K". In this example, the thumbnail image for the room type "King" is:

K_small.jpg

All image files must be stored in the \inetpub\wwwroot\irm\images folder.

Room Type HTML Descriptions

In addition to displaying the thumbnail image on the "Available Room Types" page, the IRM can also be configured to display a detailed HTML file. The detailed HTML file displays in "Description" column. A sample page is displayed below.

In order for the HTML file to display in the "Description" column, use the following steps.

Create the HTML file using Microsoft Front Page. Include detailed information about the room type. Format the text with specific fonts, pitches, and colors.
Save the HTML file as \Inetpub\Wwwroot\IRM\UserHTML\Sub-RecordDescShort.htm.

Note: To use multiple languages, add a "Country" Parameter on the default.asp URL to specify the country. The URL would look like: "default.asp?Country=Japan". This would change the folder above to be \JapanUserHTML.

The "sub-record" refers to the room type sub-record in the RDP-DOS C2 table. Using the example above for a "King" room, the HTML file is named:

KDescShort.htm

If the IRM does not find the "Short" room type HTML file described above, it uses the <F6-NOTE> on the room type in the RDP-DOS system as the description.
If the IRM finds both the "Short" room type HTML file and the <F6-NOTE> in the RDP-DOS system, the HTML file is displayed.
The IRM automatically replaces any spaces in room type abbreviations with the underscore ("_") character. This change is made for long description, short description, and caption files. This change does not affect the room type sub-record in the RDP-DOS system. As an example, a property with room type "DD S" in the RDP-DOS system would build the "Short Description" HTML file "DD_SDescShort.htm". Note that the space in the room type is replaced with an underscore ("_").

Displaying Room Type Detail Pages

After a guest views available room types for the requested dates, additional room type information can be viewed by clicking the room type thumbnail image. By clicking the image, the IRM displays the "Room Type Detail" page. This HTML page contains room type details and images. Use the following steps for configuring room type detail pages.

Using Microsoft Front Page, create the HTML file describing the room type in detail. Format the text with specific fonts, pitches, and colors.
Add any hyperlinks to other informational pages.
Save the HTML file as \Inetpub\Wwwroot\IRM\UserHTML\Sub-recordDescLong.htm.

The "sub-record" refers to the room type sub-record in the RDP-DOS C2 table. Using the example above for a "King" room, the HTML file is named:

KDescLong.htm
If the property decides to use the same description on the detail page as is displayed on the "Available Room Types" page, the IRM automatically uses the "RoomTypeDescShort.htm" page if "RoomTypeDescLong.htm" is not found.
Images display along with the room type detail page. In order for these images to display, save them using the following naming convention:

\Inetpub\Wwwroot\IRM\Images\Sub-record_#.jpg

The "sub-record" refers to the room type sub-record in the RDP-DOS C2 table. Using the example above for a "King" room, the image file is named:

K_1.jpg

A second image of the "King" room type is named:

K_2.jpg

The IRM automatically replaces any spaces in room type abbreviations with the underscore ("_") character. This change is made for long description, short description, and caption files. This change does not affect the room type sub-record in the RDP-DOS system. As an example, a property with room type "DD S" in the RDP-DOS system would build the "Short Description" HTML file "DD_SDescShort.htm". Note that the space in the room type is replaced with an underscore ("_").

If using more than one RDP data directory it is possible to have unique pictures for each property. See "linking from the marketing site to the IRM"

Displaying Room Type Detail Picture Captions

In addition to displaying room type detail pictures in the above order, the IRM can also display a caption for each room type detail picture. In the example above, there are two pictures of the "King" room type (K_1.jpg). Assuming the first picture displays the "Living Area" in a King room and the second picture displays the King room's balcony, the following table contains the caption names.

Picture File Name	Caption File Name	Caption Text
K_1.jpg	K_1Cap.htm	Living Area
K_2.jpg	K_2Cap.htm	Balcony

Room type detail captions are stored in the \Inetpub\Wwwroot\IRM\Captions folder.

The IRM automatically replaces any spaces in room type abbreviations with the underscore ("_") character. This change is made for long description, short description, and caption files. This change does not affect the room type sub-record in the RDP-DOS system. As an example, a property with room type "DD S" in the RDP-DOS system would build the "Short Description" HTML file "DD_SDescShort.htm". Note that the space in the room type is replaced with an underscore ("_").

Displaying Room Number Pictures and Detailed HTML Files

In pre-assign mode, the IRM can be configured to display HTML descriptions and room number thumbnail images on the "Available Rooms" page. A sample "Available Rooms" page configured for HTML descriptions and thumbnail images is displayed below.

In order to display detailed HTML files in the "Descriptions" column, use the following naming convention for room number descriptor files.

\Inetpub\Wwwroot\IRM\UserHTML\RoomNumberDescShort.htm

Replace the text "RoomNumber" with the actual room number. For example, the HTML descriptor file for room number 101 is "101DescShort.htm".

To display a thumbnail picture for room number 101 on the "Available Rooms" page, save the thumbnail as:

\Inetpub\Wwwroot\IRM\Images\101_Small.jpg

All image files must be stored in the \inetpub\wwwroot\irm\images folder. All images must be saved as .jpg files.

Displaying Room Number Detail Pages

With room number thumbnail images displayed on the "Available Rooms" page, the Internet guest can view additional details about a specific room number by clicking the thumbnail image. This hyperlink brings the guest to a detailed HTML page devoted to this specific unit. The detail page is configured to display additional room number pictures.

In order to display the detail room number HTML file, use the following naming convention.

\Inetpub\Wwwroot\IRM\UserHTML\RoomNumberDescLong.htm

Replace the text "RoomNumber" with the actual room number. For example, the HTML detail file for room number 101 is "101DescLong.htm". If the property decides to use the same description on the detail page as is displayed on the "Available Rooms" page, the IRM automatically uses the "RoomNumberDescShort.htm" page if "RoomNumberDescLong.htm" is not found.

To display additional images for room number 101, save the images as:

\Inetpub\Wwwroot\IRM\Images\101_1.jpg
\Inetpub\Wwwroot\IRM\Images\101_2.jpg
\Inetpub\Wwwroot\IRM\Images\101_3.jpg

Displaying Detail Image Captions

Add captions to room number detail images using the following naming convention.

\Inetpub\Wwwroot\IRM\Captions\RoomNumber_#Cap.htm

The following table summarizes room 101's detail images and their corresponding captions.

Image File Name	Image Description	Caption	Caption File Name
101_1.jpg	View from the room's balcony	Balcony View	101_1Cap.htm
101_2.jpg	View of living area	Living Area	101_2Cap.htm
101_3.jpg	View of private beach	Private Beach	101_3Cap.htm

Image Guidelines

RDP suggests the following guidelines for IRM images.

All images must be stored as .jpg files.
The company's logo should not exceed 10KB.
Property images that are displayed on the first page should not exceed 75KB.

Room type and room number thumbnail images should be approximately 30KB. In addition, these images are best displayed within the availability table when they are approximately 100 pixels wide by 75 pixels tall. Use the following steps for determining an image's pixel size.
RDP

A.	Open Microsoft Image Composer (an included part of Microsoft Front Page).
B.	Open the thumbnail image.
C.	Right-click the image and select "Properties".
D.	The width and height are listed in the "Sprite" tab.

For detail pages, image sizes should not exceed 75KB. Normally, pictures of the same perspective and pixel size display best.

Please note, on detail pages, all images are downloaded prior to the first one displaying. If images are very large, the Internet guest may wait an unacceptable period of time prior to viewing room number or room type detail images.
All image files must be stored in the \inetpub\wwwroot\irm\images folder.

Configuring the Internet Reservation Module

The Internet Reservation Module (IRM) allows Internet guests to make reservations directly into the RDP system without involvement from the property�s reservation staff. This section provides links to instructions for configuring the IRM after the Windows 2000/2003 bridge server has been installed.

Remember to backup the C:\Inetpub directory every day on the IRM server to avoid losing important files and pictures. See Backup for more details.

IRM Configuration Links
Issues Related to Unit Type and Unit Number Limit Guest Search Criteria Required Changes to System Settings IRM Monitor Overview IRM Options Blocking the IRM Configure Rooms	Configure Comment Fields User-Defined HTML and Text Files Customizing the IRM with Pictures and HTML Hyperlinks to the IRM The IRM and Internet Security Installation and Configuration of Microsoft Internal Outgoing SMTP Mail Server Linking Options From Your Marketing Website to the IRM

Home	RDPWin	RDP-DOS	IRM/IRM.Net	Open A Web Support Ticket
	Version 2.xxx	Upgrade to RDPWin	Link to Marketing Site	Contact Us
	Training	Vendor Interfaces	Troubleshooting	RDP Sales Website