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RDPWin Knowledge Base

The list below contains articles relating to the RDPWin property management system.  You may also use the search option.  

RDPWin Menu Topics
Accounting
Audit
CRM
Housekeeping
Masters
Owners
Pervasive
Printing
Rates
Reporter
Reservations
SDC
System


Accounting
Article ID Date Description
KWin0008 4/5/2005 Peachtree Accounting and RDPWin Updated 10/12/07

Audit
Article ID Date Description
KWin0063 6/13/08 Skip:  Res in Use by Another User When Posting Nightly Charges
KWin0062 6/13/08 Room and Tax Needs to be Posted for Today


CRM
Article ID Date Description
KWin0068 6/19/08 CRM Configuration Error in Version 2.063
KWin0052 4/24/08 

CRMWeb Pervasive Error - System Temporarily Unavailable

KWin0032 12/13/2006 CRM Demo Mode Steps

Housekeeping
Article ID Date Description
KWin0075 8/21/08 Do Not Mark Rooms Dirty - Customers w/o Enhanced Hskpg Module S2

Masters (Except Owners)
Article ID Date Description
KWin0079 10/02/08 Use Wholesalers w/o Using Net Rates or Billing Group Masters
~ Pre-Deduct Travel Configuration ~
KWin0078 10/02/08 Group Leader/Master Reservation Transfer Amount is Incorrect
KWin0057 06/02/08 Remove Room From Inventory
KWin0046 10/03/07 Credit Card CID# Storage Not Allowed
KWin0005 5/21/2006 Critical factors to consider when configuring room types & room numbers

Owners
Article ID Date Description
K000138 12/28/07 1099 Procedures
KWin0082 10/23/08 Hawaii Tax1 and Tax2
KWin0073 7/31/08 Owner Statements - B7D7 vs. B7DA in Statement Summary
KWin0050 2/22/08 Eliminate foreign owners from electronic 1099s
KWin0035 1/17/2007 Troubleshooting Problems With Owner Revenue
KWin0034 12/21/2006 Post TX From File
KWin0017 2/22/2006 How to display Statement-Work Order Description on Owner Statements
KWin0016 2/9/2006 Changing the beginning statement date on Owner Statements
KWin0012 7/262005 Fix Owner Occupancy Stats

Pervasive
Article ID Date Description
KWin0070 6/30/08 Save & Install Pervasive Hot Fixes
KWin0058 12/29/08 Updated Stat 35 Error - Application Encountered a Directory Error
KWin0052 4/24/08 

CRMWeb Pervasive Error - System Temporarily Unavailable

KWin0041 8/22/07 Pervasive 9 Error Causes Masters List to Break in RPWin Version 2.xxx
KWin0029 10/19/2006 Logon-CheckPervasive: -ServerSettingsOK: DTO-Disconnect
KWin0026 8/1/2006 Pervasive Status 46 - Access Denied
KWin0020 3/30/2006 Pervasive Workgroup Engine must be installed as a Service on Citrix or Windows Terminal Server
KWin0018 3/10/2006 Pervasive Firewall Ports

Printing
Article ID Date Description
KWin0048 10/04/07 Form Feeding and Printers
KWin0015 1/31/2006 Folio printing or previewing slowly

Rates
Article ID Date Description
KWin0053 5/20/08 Deleting Rate Plans
KWin0028 10/12/2006 "Cannot find column -7xxxxx" error in RatePlan-GetRatePerDay

Reporter
Article ID Date Description
KWin0060 6/12/08 Crystal Error and Windows Vista
KWin0056 06/02/08 Create Mailing Lists Using RDPWin and Excel
KWin0047 10/03/07 E-mailing Guests with AOL E-mail Addresses Returned
KWin0044 9/6/2007 Crystal sorting bug
KWin0042 8/31/07 Error Getting into RDPWin and RDP-DOS After Updating IRM to Rev. 2.348
KWin0031 10/24/2006 Email Error - The directory name is invalid
KWin0025 6/22/2006 "Unknown Query Engine" error running a Crystal report
KWin0019 3/20/2006 Using Email from RDPWin and Crystal Reports
KWin0010 6/202005 Using Windows XP for Outgoing SMTP Email Server
KWin0009 5/9/2005 Crystal 10 With SP2 Breaks Group Sorting
KWin0007 3/22/2005 Crystal 10: Reports Load Slowly

Reservations
Article ID Date Description
  12/1/08 Configure Reservations (PDF Format)
KWin0078 10/02/08 Group Leader/Master Reservation Transfer Amount is Incorrect
KWin0072 7/18/08 Tape Chart Does Not Display/Screen Resolutions
KWin0069 6/19/08 Perform Chargeback in RDPWin
KWin0067 6/17/08 Reverse "Group or Owner Transfer"
KWin0027 10/18/06 Long Term Reservation Configuration
KWin0022 4/06/2006 Folios Not Showing All Transactions for VRS Customers
KWin0013 10/6/2005 Converting Existing Customers to VRS & Direct Check-out

SDC
Article ID Date Description
KWin0074 8/5/08 SDC Credit Card Settlement Error
KWin0055 5/28/08 Release Authorizations - Error 59
KWin0051 3/13/08 SDC Error - Invalid or Missing Field #0006

System
Article ID Date Description
KWin0085 12/05/08 Stat 5 Running 995
KWin0084 11/10/08 RDPWin Help Invalid Address in Vista
KWin0083 11/03/08 Single Record in TablFile.DAT
KWin0081 10/23/08 System Use Transaction Codes
KWin0080 10/17/08 Improve System Performance
KWin0077 9/28/08 Configuration System Failed to Initialize
KWin0076 9/19/08 Deleting Active Users From All RDP Sessions
KWin0071 7/03/08 RDP Data Server Replacement
KWin0066 6/17/08 Duplicate Workstation Numbers
KWin0064 6/17/08 Set the Workstation Number
KWin0061 6/13/08 Stat 3012 on All Workstations
KWin0054 5/20/08 Add a Workstation
KWin0049 02/11/08 RDPWin does not function with Windows XP Professional x64 Edition.
KWin0045 9/18/07 Migrating to RDPWin Version 2
KWin0043 9/4/07 S9 Module (Disallowed 9/12/07)
KWin0042 8/31/07 Error Getting into RDPWin and RDP-DOS After Updating IRM to Rev. 2.348
KWin0040 08/21/07 Manual ODBC Connection for Upgrading to RDPWin Version 2.xxx
KWin0038 4/4/2007 RDPWin requires an effective screen resolution of 1024 x 768 or higher
KWin0037 2/9/2007 RDPWin Version 2 requires Pervasive Version 8.7 or 9.5. RDPWin will not start at all with Pervasive Version 7.xx
KWin0036 2/8/2007 Configure RDPWin Monitor for Auto-Restart
KWin0033 12/13/2006 Windows Vista not Supported by RDP yet - Use Windows XP Professional with Service Pack 2
KWin0030 10/19/2006 Clean Up Disk Space from RDPWin / IRM Installations
KWin0021 3/30/2006 Performance issues when accessing RDPWin Remotely with Citrix or Terminal Services
KWin0014 1/6/2006 Column not in table message
KWin0011 6/272005 RDPWin Help File Not Displayed
KWin0006 12/24/2004 Anti-Virus software when set to scan Network Drives will cause RDP to slow down
KWin0004 12/7/2004 Connecting to RDP Support using Net Meeting through a Firewall
KWin0003 10/2/2004 Update RDP-DOS and IRM when RDPWin is updated
KWin0002 9/29/2004 Starting RDPWin Causes Stat 6, 45 & 49
KWin0001 9/19/2004 Starting RDPWin Produces Message "MSCoreE.dll Not Found"

4/24/08