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Remote Printing with RDP-DOS using Citrix or Terminal Server

 

Category Article ID# Date Description
Printing K000179 5/12/04 Remote Printing with RDP-DOS using Citrix or Terminal Server

Printing with the RDP-DOS remotely only works reliably with Remote Desktop Connection using a Citrix or Terminal Server.  It does not work with Windows 2000 servers, Carbon Copy, NetMeeting,  PC Anywhere, or any other remote connection product.   To print remotely using Remote Desktop Connection with Terminal Server using a Windows 2003 server, follow the steps below:

Use Remote Desktop connection to connect the the Windows 2003 server running Terminal Server.  Select the "options" button.  Then select the "local resources" tab. 

Make sure to check BOTH the "Printers" and Serial Ports options.  The printers will not print if you only check "printers".  This appears to be a bug with Microsoft that they have not yet fixed.

Click connect to make the connection.  

Warning:  Make sure to check BOTH the "Printers" and Serial Ports options.  The printers will not print if you only check "printers".  

Set up the local printer in RDP.  This is done as follows:
  1. RDP menu 98, option 096
  2. Select option "P"- Add/Change/Delete RDP Local Printers (LPT1-LPT4)
  3. Select Parallel Port=1 and set up correctly as appears at the right.
  4. File the changes and test the remote printing.

Warning:  To make RDP print faster, you must edit the registry.  See:

Slow/Delayed printing from Windows 2000 Professional or XP

 

Supported Environments as of10/15/08
See Hardware Requirements for an entire list.
Workstations All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed .  RDP no longer supports Windows 95, 98, ME, or 2000 Workstations.  For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required.  See Hardware Requirements for an entire list.
Servers The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations).  RDP no longer supports Novell Netware Servers.  Feel free to call RDP Support at 970- 845-7108 with any hardware questions. 
Pervasive The Pervasive database must be Version 9.52 or higher with all Service Packs installed.  See Pervasive Overview.
Printing Issues RDPWin supports all standard Windows Printing environments.  Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless.  Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS.
NetMeeting or 
Remote Desktop		 To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting.  Carbon Copy and other remote tools are not supported.  See Hardware Requirements for more details.
RDPWin RDPWin is our Microsoft .Net Windows-based software.  It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM).  Please review:
For more information see Hardware Requirements.

 

Links Related to Remote Access with Citrix or Terminal Server

Warning:  There are special steps required to install Pervasive on Citrix or Terminal Server.  See Pervasive Work Group Engine Required, Run as Service on Citrix/Terminal Server.  The work group engine can be purchased from RDP for $100 by calling RDP Sales.

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