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Status 1021 from Workgroup engine on Windows XP with NTFS if logged on as user other than Administrator

Added 8/08/2003 - Article ID#: K000174

When using the RDP System on a local workstation running Windows 2000 or XP it is essential to logon as a user who is a member of the Administrators group for the local workstation and that the workstation be a member of the same domain as the RDP Data server. If not a variety of errors may occur:

Status 1021 from Workstation/Workgroup engine on Windows XP with NTFS if logged on as user other than Administrator.

System may beep when logging onto local workstation

PVSW.LOG may show message: The file LAST_SEG.LOG cannot be opened in the log segment directory

PVSW.LOG may not be updated

Status 1021: The MicroKernel Failed to Initialize

Problem Environment

Pervasive.SQL 2000i WS
Service Pack 4
Pervasive.SQL 2000i WG
Service Pack 4
Microsoft Windows XP
Microsoft NTFS Volume

Cause of this problem

Permissions are too restrictive for user other than the built in Administrator to create or update files

Solution:

Log into the local workstation as someone as a member of the administrators group.

You may have to un-install and re-install Pervasive if the problem still occurs.

Links Related to Remote Access with Citrix or Terminal Server

Warning: There are special steps required to install Pervasive on Citrix or Terminal Server. See Pervasive Work Group Engine Required, Run as Service on Citrix/Terminal Server. The work group engine can be purchased from RDP for $100 by calling RDP Sales.

Supported Environments as of10/15/08 See Hardware Requirements for an entire list.
Workstations	All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed . RDP no longer supports Windows 95, 98, ME, or 2000 Workstations. For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required. See Hardware Requirements for an entire list.
Servers	The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations). RDP no longer supports Novell Netware Servers. Feel free to call RDP Support at 970- 845-7108 with any hardware questions.
Pervasive	The Pervasive database must be Version 9.52 or higher with all Service Packs installed. See Pervasive Overview.
Printing Issues	RDPWin supports all standard Windows Printing environments. Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless. Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS.
NetMeeting or Remote Desktop	To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting. Carbon Copy and other remote tools are not supported. See Hardware Requirements for more details.
RDPWin	RDPWin is our Microsoft .Net Windows-based software. It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM). Please review: RDPWin Overview. Adding RDPWin to an Existing Legacy RDP-DOS System.
For more information see Hardware Requirements.

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